昆士兰大学assignment 代写:人力资源管理在英国天然气中的作用

昆士兰大学assignment 代写:人力资源管理在英国天然气中的作用

昆士兰大学assignment 代写:人力资源管理在英国天然气中的作用

英国天然气集团的Centrica的部分。它是英国最知名的能源品牌。Centrica公司是一家跨国集团公司,在许多国家的企业。Centrica公司成立于1997,由八个独立的能源相关的业务,包括天然气和电力供应,消费者和企业在英国和欧洲,存储气体的其他供应商,和排水管道维护工作。

英国能源市场高度动态。客户寻找最好的交易,并越来越多地准备切换供应商。在2007,900000个客户交换能源供应商。一个能源公司需要表明它不仅是价格上的竞争力,但它也可以提供正确的水平的客户服务,以吸引和留住客户。

英国天然气公司不仅供应天然气,还涉及家用暖气和家用电器的安装和维护。它提供了一个电气白色家电和家庭布线的维修和故障服务。通过动态的品牌,英国天然气公司还提供排水管道和清算服务,家庭安全服务。

提供这些服务,英国天然气需求的高素质的员工。它拥有超过9000名训练有素的气体工程师安装和维护集中供热和燃气用具。本案例研究探讨了英国燃气管理的招聘和新员工的选择

管理一个成功的大企业涉及到获取、开发和维护一个广泛的资源。这些资源包括材料,建筑,土地,设备,技术,关键的是,人们。任何组织都需要有正确的技能来实现公司的目标和目标的好员工。人力资源管理(人力资源管理)是一个组织的人方面的商业功能。它保证了企业的有效管理。这是负责确保一个组织有权的人提供其整体业务计划。

昆士兰大学assignment 代写:人力资源管理在英国天然气中的作用

British Gas is part of the Centrica Group. It is UK’s best recognized energy brand. Centrica is a multinational company, with businesses in many countries. Centrica was formed in 1997 and consists of eight separate energy-related businesses, ranging from the supply of gas and electricity to consumers and organisations in the UK and Europe, to storage of gas for other providers, and drain and pipe work maintenance.

The UK energy market is highly dynamic. Customers look for the best deals and are increasingly prepared to switch suppliers. In 2007, 900,000 customers switched energy providers. An energy company needs to show it is not just competitive on price, but that it can also provide the right levels of customer service to attract and retain customers.

British Gas does not only supply gas but also deals with the installation and maintenance of domestic central heating and appliances. It provides a maintenance and breakdown service for electrical white goods and home wiring. Through the Dyno brand, British Gas also offers drain clearing services, plumbing and home security services.

To deliver these services, British Gas needs high calibre staff. It employs more than 9,000 trained gas engineers to install and maintain central heating and gas appliances. This case study explores how British Gas manages the recruitment and selection of new employees

Managing a successful large business involves acquiring, developing and maintaining a wide range of resources. These resources include materials, buildings, land, equipment, technology and, crucially, people. Any organisation needs good employees who have the right skills to achieve the company’s aims and objectives. Human resource management (HRM) is the business function that focuses on the people aspects of an organisation. It ensures the efficient management of people in the business. It is responsible for ensuring that an organisation has the right people to deliver its overall business plan.

 

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